The CCI Difference

The CCI Difference

Since 1955, Certified Collectors, Inc. (“CCI”) has specialized in providing collection solution services to clients and remained committed to the highest standards of compliance while prioritizing protection of all private information entrusted to our agency.

CCI clients can be assured of our commitment to deliver high quality services to not only our clients, but to all consumers we have the pleasure of serving. Our agency is equipped with the proper internal controls and processes to meet the highest standards of data security protection.

In 2023, CCI formed a business affiliation with Credit Systems International, Inc. (“CSII”) to expand operations with additional technology and experience to support CCI’s clients and recovery solutions.

CCI undergoes annual independent CPA firm assessments for System and Organization Control (SOC) 2 Type II + HITRUST reporting. The SOC 2 + HITRUST report takes the American Institute of Certified Public Accountants’ (AICPA) Trust Services Categories for Security, Availability, Privacy, and Confidentiality and aligns them to the Health Information Trust (HITRUST) Alliance Common Security Framework (CSF). The HITRUST CSF is built on the security and privacy requirements of NIST, ISO, HIPAA, PCI, and other standards.

In 2017, prior to aligning to the above combined level of certification, CCI was awarded our first HITRUST CSF Certification and SOC 2, Type II Report individually. In 2021, our agency was able to obtain all auditing aspects in one combined report that verifies the suitability of the design and operating effectiveness of CCI’s controls. The SOC 2, Type II + HITRUST CSF is the highest level of data security certification obtainable. Mastering this pristine status indicates that CCI has successfully completed the SOC 2, Type II examination as well as has met industry defined requirements validating that we are appropriately managing risk. By including federal and state regulations, standards, frameworks, and incorporating a risk-based approach, the HITRUST assists organizations in addressing any challenges through a comprehensive and flexible framework of prescriptive and scalable security controls.


Consumer Services

Certified Collectors, Inc. (CCI) provides debt collection services.
If you have been contacted by Certified Collectors, Inc. (CCI), we are attempting to collect a debt and may use any information obtained for that purpose.

Customer Service Numbers

(806) 376-5505

    Minimum Office Hours

    (Except office observed holidays)
    Monday – Friday 8:00 AM – 5:30 PM CST

    Mailing Address
    Certified Collectors, Inc.
    P.O. Box 249
    Arlington, TX 76004

    Payment Options

    If you are inquiring about an account balance, please
    contact our office directly at 806-376-5505.