Consumer Concerns

Consumer Information

If you have a collection account listed with CCI and need assistance, please call one of our Account Specialists Toll Free at 806-376-5505. Our Account Specialists are professionally trained to work with consumers in finding solutions for resolving their account.  (Se Habla Español)

If you would like to speak with someone regarding your experience with CCI, please call our Quality Control Department at 806-376-5505.

The following information is reprinted with the express permission of ACA International. Copyright © 2007 ACA International. All Rights Reserved.

Consumer Services

Certified Collectors, Inc. (CCI) provides debt collection services.
If you have been contacted by Certified Collectors, Inc. (CCI), we are attempting to collect a debt and may use any information obtained for that purpose.

Customer Service Numbers


Minimum Office Hours

(Except office observed holidays)
Monday – Friday 8:30 AM – 5:30 PM CST

Mailing Address
P.O. Box 249
Arlington, TX 76004

Payment Options

If you are inquiring about an account balance, please
contact our office directly at 806-376-5505.